This post comes from noteworthy d.school alum William Hardaway. Will writes, “What I urge you to do is think out loud, write it down, and get more feedback than you can handle…”

Innovators from Aristotle to Einstein to Beethoven to Edison have wielded the power of a nap. And while I’ve long appreciated these examples, I’ve never had a “nap-to-eureka!” story of my own… until recently.

While reframing is necessary to generate breakthrough solutions, oftentimes a new frame in and of itself is insufficient to unleash a team’s breakthrough thinking: many still find themselves at a loss for how to proceed. This tool creates breadcrumbs for moving forward.

I’ve realized I need a habit of documenting the problems for which I’m prone to seek closure. Just like we advise folks to keep a “Bug List” of potential problems in the world worth solving, I need to keep a “Shrug List” of all the problems I’ve kicked down the road.

This counter-intuitive gem comes from Kim Scott’s experience writing the breakthrough book “Radical Candor,” having led transformation initiatives at Apple, Google, and Twitter.